Terms of Use

 

Order process

 

Bimbi Magical Events will communicate by email if we can provide you with a service and/or product for a children’s party or function. Within 48 hours of receiving your booking request,  Bimbi Magical Events will provide a written quote. 

 

If you would like to proceed with a quote from us, you will need to confirm your order and make a minimum 50% deposit of the total time of entertainment requested. Deposits are not refundable. They can be exchanged only depending on our availability.

 

Payment for the order can be made online either by the Bimbi Magical Events bank account, PayPal, bank Account or Bizum. You will receive an email confirming the order and an invoice after your event/function, and the full remaining balance payment will be required.

 

Complaints Procedure

 

 

If you have a complaint about either our site or another entertainer, you can send a complaint to info@bimbimagicalevents.com. Bimbi Magical Events will use its reasonable endeavours to respond to your complaint within a reasonable time and take reasonable action that it deems appropriate to resolve or rectify the subject matter of such complaints.

 

 

Refund Policy

 

Suppose a workshop or event is cancelled or postponed due to unforeseen circumstances on our side that may affect your venue or entertainment. In that case, we will contact you to inform you as soon as possible about finding a solution or receiving a refund.

 

Suppose Bimbi Magical Events is cancelled or rescheduled, due to customers' circumstances or wanting to change their booking date. We will offer dates at any rescheduled event up to the face value of the original booking. Contact Bimbi Magical Events for more instructions on whether an event has been cancelled or rescheduled.

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Suppose you have paid a 50% deposit for our bubble show, and due to strong winds or rain, we will cancel the show. We will offer an indoor bubble show as we are fully equipped for a spectacular bubble show with carpets, bubble screen or bubble magic table.

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Deposits are not refundable. They can be exchanged only depending on our availability time.

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Health & Safety Policy

 

Please be advised that we can’t paint anyone with conjunctivitis, cold sores, severe eczema, or dermatitis.

 

If children under 36 months wish to be face painted, they may have a simple design only. If they are distressed, we will stop face painting. Children under the age of 18 must have a parent or carer with them to grant permission before they paint.

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Bimbi Magical Events, provider of children’s entertainment and workshops, cannot be held legally accountable for the care and safety of your children. All parents and caregivers must supervise their children and are legally responsible for their safety.

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Please consider the above points before joining in.

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Reviewed April 2025